Last updated June 7, 2018.
This policy applies when we are in control of how data is collected, stored, and processed, including information we collect on our website, or in email or other electronic messages between you and our website.
Our website incorporates privacy controls affecting how we process your personal data. You can opt-out of our email newsletter, request your personal information, request to update and change your personal information, or request to delete your personal information. If you wish to opt out of our email newsletter, you can click the unsubscribe link at the bottom of every email we send.
We collect several types of information about you. If you take a residential or online course with us that requires payment, we will have information that:
If you’re a member of our mailing list, we will have less information about you that may or may not include:
As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about you including:
We collect this information via Google Analytics and Mailchimp using cookies, and web beacons. And this information helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
The Usage Information we collect is used to monitor and improve our website and services.
When you create an account on our website, you voluntarily provide us your name and email address. We collect this information in order to deliver you the products you requested.
When you fill out a contact form or an application, you voluntarily provide us your name, contact information, and other information. We will process this information according to the instructions you provide.
When you make a purchase through our website for a retreat or online program you voluntarily provide us your name, email address, postal address(es), and credit card information.
We collect this information via SalesForce. This information is used to supply you with the product purchased and keep accurate records of your transaction.
When you sign up to receive a free audio track or for our email newsletter list, you voluntarily provide us your name and email address. We will process this information per your request to provide you the relevant information and newsletters.
Additionally, when you interact with our emails, Mailchimp will track which emails you open and any links you click. From time to time, these clicks will be tracked to identify what programs and courses are most relevant to you.
We may process any personal information we have on you when required by a court order, legal obligation, court proceeding.
We may disclose aggregated information about our website visitors (information that is not identifiable to you) without restriction.
We do not sell, rent, or share our email list containing your personal information to third parties.
However, we may disclose information that can be directly tied to you to:
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We will only retain your information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see below for more information.
In some circumstances, we may anonymize information about you (so that it can no longer be associated with you) for research or statistical purposes in which case we may use and retain this information indefinitely without further notice to you.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure both during transfer and storage.
The safety and security of your information also depends on you. You are responsible for keeping your password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
Our offices are based in Thailand, and our hosting facilities and service providers are in the USA.
Our website is not intended for children under 16 years of age. No one under age 16 may provide any information to our website. We do not knowingly collect personal information from children under 16.
If we learn we have collected or received personal information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.
The EU General Data Protection Regulation permits users of our website that are European Union residents certain rights. Your rights include: the right to access; the right to rectification; the right to erasure; the right to restrict processing; the right to object to processing; the right to data portability; the right to complain to a supervisory authority; and the right to withdraw consent
If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
We may update this policy from time to time by updating the version on this page. You should check this page occasionally to identify any updates. The last update date appears at the top of this page.